1 / 8

We Asked. You Answered.

Team Pain Points Survey — May 2026

21 responses | 5 departments

First, What You Said About Us

"It feels GOOD to come into work now. There was a time when Sunday evenings were high anxiety for me. Such a positive shift."

— Care Team

"I genuinely love my job and am thankful for the opportunity to discuss how we can make things even better!"

— Care Team

"Over all I see the change and I see the path and things are shaping into a beautiful place."

— Care Team

"I'm very proud of the work we have put in within the past year. As a team we have grown stronger."

— Care Team
5

Duplicate Work

6 out of 21 responses (29%)

"There's a lot of repetitive manual tasks that could be streamlined."

— Care Team
4

Training Gaps

6 out of 21 responses (29%)

"More training on de-escalation, especially for people new to the field."

— Lead Caregivers
3

Unclear Processes

7 out of 21 responses (33%)

"I'll ask for clarification and someone will say they've been told to do it a different way."

— Care Team
2

System & Software Issues

7 out of 21 responses (33%)

"We have been having a lot of problems with Dialpad and AxisCare."

— Care Team
1

Communication Issues

10 out of 21 responses (48%)

"Information comes through multiple channels without a consistent process."

— HR/Payroll

"Not enough people utilizing the tools we have to gather info prior to reaching out."

— Care Team

We Heard You. Here's What We're Doing.

  1. 1Communication Issues
  2. 2System & Software Issues
  3. 3Unclear Processes
  4. 4Training Gaps
  5. 5Duplicate Work